Privacy Policy for Scalar by Greyscale Labs, LLC
Last updated: March 9th, 2024
Greyscale Labs, LLC ("we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our software, Scalar ("Software"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect
When you use Scalar, we may collect the following types of information:
Personal Information: This may include your name, email address, and any other information you provide when you register or use the Software.
Usage Information: We may collect information about how you use the Software, including the features you use, the time and duration of your use, and any errors or issues you encounter.
Device Information: We may collect information about the device you use to access the Software, including the hardware model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect about you or that you provide to us, including any personal information:
To provide, maintain, and improve the Software and our services.
To respond to your inquiries and provide customer support.
To communicate with you about updates, security alerts, and support messages.
To analyze and understand how the Software is used, which helps us improve and enhance the user experience.
To contact you about promotions and support updates.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no internet-based service can be completely secure, so we cannot guarantee the absolute security of your information.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Greyscale Labs, LLC
support@greyscalelabs.com